Privacy Policy
In keeping with our Value of Respect, SLIK Build recognises the importance of the privacy of individuals who have dealings with SLIK Build, such as customers, suppliers and employees. SLIK Build is bound by the Australian Privacy Principles, to the extent required by the Privacy Act 1988. This policy outlines how SLK Build Pty Ltd and its subsidiaries collect, use and manage personal information.
1.1 Personal information SLIK Build collects
SLIK Build collects personal information where reasonably necessary for its functions and activities. Personal information that SLIK Build may hold includes the following:
name, address and contact details
date of birth;
employment and income details;
bank account details;
details of the products and services provided to an individual by SLIK Build;
details of an individual’s dealings with SLIK Build, including records of telephone, email and online interactions;
credit-related personal information (see section 1.5 below).
1.2 How SLIK Build collects personal information
SLIK Build collects personal information directly from an individual where reasonable and practical. SLIK Build may also collect such information from other sources, including:
other entities who provide services to SLIK Build related to the products and services provided to an individual by SLIK Build;
publicly available sources of information;
an individual’s representatives (e.g. spouse, professional adviser);
subsidiaries of SLIK Build Pty Ltd.
1.3 How SLIK Build uses personal information and to whom it is disclosed
SLIK Build collects, uses and discloses personal information generally to provide an individual with products and services requested, and to respond to queries. SLIK Build may also use personal information to make an individual aware of SLIK Build’s other products and services or offerings provided by SLIK Build in conjunction with its business partners or associates. SLIK Build may not be able to do these things without the individual’s personal information. SLIK Build may also collect, use and disclose personal information in connection with potential or actual unlawful activity, misconduct or transfers of SLIK Build’s business or assets.
SLIK Build understands the importance of keeping personal information private and only discloses such information to third parties in limited circumstances. Third parties with whom SLIK Build usually exchanges information include:
credit providers and credit reporting agencies;
an individual’s representatives;
SLIK Build’s professional advisers including legal, accounting, auditing and business consulting advisers;
government and regulatory authorities;
subsidiaries of SLIK Build Pty Ltd.
SLIK Build also exchanges personal information with contractors who manage services provided to an individual on SLIK Build’s behalf, or who provide services to SLIK Build, including:
mailing services;
billing and debt recovery functions;
customer injury services;
marketing functions;
website, data management and technology services.
Parties to which SLIK Build discloses personal information may be located in Australia and other countries. As outlined below, web traffic information is disclosed to Google Analytics when you visit our websites and Google stores information across multiple countries.
1.4 Website usage information and cookies
When you use our website, SLIK Build collects certain standard information that is sent by your browser to our website. This includes technical information, such as your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses. We also use Google Analytics to collect this information about your interaction with our websites. For more about how Google collects and processes data, and your privacy choices with Google, please see Google’s privacy policy and their information at www.google.com/policies/privacy/partners/
SLIK Build uses this information to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. SLIK Build also collects certain information to provide users with a personalised experience when visiting our websites.
Through the use of a ‘cookie’, SLIK Build can record information about your visit to our website including the clickstream to, through and from our site (including date and time), the pages visited, page interaction information and methods used to browse away from the page. This information is used anonymously and in aggregate, and is collected and logged for statistical purposes. Through analysis of these records, SLIK Build is able to provide an improved service when users revisit our websites.
A cookie is a small data file that a website may write to your hard drive when you visit. A cookie file can contain information (such as a user ID) that the website can use to track the pages you have visited and your preferences. The only personal information a cookie can contain is information you personally supply. A cookie cannot read data from your hard disk or read cookie files created by other websites.
SLIK Build uses cookies to track user traffic patterns and to provide a better service for users when they visit the website. Users can set their browsers to provide notification when a cookie is received, and the opportunity to accept or reject the cookie. Users can also refuse all cookies by turning the function off in their browsers, although this may affect your browsing experience.
1.5 Credit-related personal information
SLIK Build sometimes provides products and services to customers on credit. In connection with this credit, SLIK Build does in some cases handle certain consumer credit-related personal information described below (credit-related personal information), including information from credit reporting bodies (CRBs). For example, SLIK Build may handle this information in providing credit to sole traders, or where individuals such as directors provide personal guarantees for credit SLIK Build provides to their companies.
SLIK Build may collect and hold any types of credit-related personal information about an individual permitted under the Privacy Act, including:
name, sex, date of birth, driver’s licence number, employer and three most recent addresses;
confirmation of previous information requests to CRBs made by other credit providers and credit insurers about the individual;
details of previous credit applications, including the amount and type of credit and credit limit;
details of current and previous credit arrangements, including credit providers, start/end dates and certain terms and conditions;
permitted payment default information, including information about related payment arrangements and subsequent repayment;
information about serious credit infringements (e.g. fraud);
information about adverse court judgments and insolvency;
publicly available information about the individual’s creditworthiness;
any credit score or credit risk assessment indicating a CRB’s or credit provider's analysis of the individual’s eligibility for consumer credit.
This information may include information about an individual’s arrangements with other credit providers as well as with SLIK Build.
SLIK Build may disclose credit-related personal information to CRBs to assist the CRBs to maintain information about individuals to provide to other credit providers for credit assessments. SLIK Build may collect credit-related personal information from CRBs for purposes including, to the extent permitted by law, to assess relevant credit or guarantee applications, manage and review the credit or guarantee, assign debts, collect overdue payments and produce assessments and ratings in respect of the individual’s creditworthiness. SLIK Build may also exchange credit-related personal information with guarantors, debt buyers and other credit providers.
Under the Privacy Act, individuals may request CRBs not to:
use their credit-related personal information to determine their eligibility to receive direct marketing from credit providers; and
use or disclose their credit information, if they have been or are likely to be a victim of fraud.
Please see other sections of this Privacy Policy for further information regarding access, correction, complaints, disclosures (including to other countries) of personal information and how we collect and hold personal information. This Privacy Policy is not intended to limit or exclude SLIK Build’s obligations under the Privacy Act in relation to credit-related personal information. Additional privacy consents and notifications may also apply to credit customers and guarantors.
1.6 How SLIK Build stores personal information
SLIK Build stores personal information at its own premises and with the assistance of its service providers. SLIK Build maintains strict procedures and standards and takes a range of steps to prevent unauthorised access to, or disclosure of, personal information and protect an individual’s information from misuse or loss. Once an individual’s information is no longer needed by SLIK Build, reasonable steps are taken to destroy or de-identify it.
1.7 Accessing and updating personal information
In most cases, an individual can gain access to or update personal information held by SLIK Build. To make a request to access or update personal information held by SLIK Build, contact SLIK Build in writing. SLIK Build may need to verify your identity. SLIK Build may charge a fee to cover the cost of retrieving and copying requested information.
1.8 Squarespace
Our store is hosted on Squarespace Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Squarespace's data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.
1.9 Payments Online
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Squarespace’s Terms of Service or Privacy Statement
1.10 Complaints and further information
Further information may be obtained about how SLIK Build manages personal information from the Privacy Officer (see contact details below). If an individual believes that SLIK Build has breached its privacy obligations or that individual’s privacy rights in any way, a complaint can be made to the Privacy Officer (see contact details below). SLIK Build will endeavour to act promptly in response to a complaint.
1.11 SLIK Build contact details
Please contact SLIK Build about privacy-related issues by post or email:
The Privacy Officer
SLIK Build Pty Ltd
10/12 Thronton Cres
MITCHAM VIC 3132
Email: info@slikco.com
2.0 Updates to this Policy
This Privacy Policy may vary from time to time and changes will be published on this page.